6,000+ employees supported across the organisation
Trusted ESG reporting framework established
Automated reporting significantly reducing manual effort
Introduction
The client was a multinational professional services organisation employing over 6,000 people with ambitious Environmental, Social and Governance (ESG) objectives. While sustainability initiatives were already underway, leadership lacked confidence in the quality, consistency and governance of the data supporting its public commitments.
Over a nine-month engagement, bedigital established a trusted ESG reporting framework, introduced measurable performance reporting and embedded governance, enabling the organisation to confidently support its long-term ESG objectives with reliable data.
Their Challenges
The client faced several challenges:
- ESG data was spread across multiple business systems with no single source of truth.
- Different departments measured similar metrics using different methodologies.
- Reporting relied heavily on manual processes.
- Leadership lacked confidence in reporting accuracy and progress against strategic objectives.
- Employees had limited visibility of how their activities contributed to ESG outcomes.
Their Objectives
The client’s objectives were to:
- Establish a trusted and governed ESG reporting framework.
- Improve the quality and consistency of ESG data.
- Standardise ESG KPIs across the organisation.
- Reduce manual reporting effort.
- Enable leadership to confidently measure and report ESG performance.
bedigital’s Solution
The engagement was delivered across three phases:
Foundation: Assessed the existing ESG landscape, reviewed reporting processes, identified data gaps and produced a prioritised maturity roadmap.
Evolution: Standardised ESG KPIs, established governance, improved data quality and introduced automated reporting using existing enterprise systems.
Visionary: Embedded ESG into day-to-day business operations through executive ownership, performance reviews, employee engagement and continuous improvement.
Outcomes
The programme transformed fragmented ESG reporting into a governed, organisation-wide framework.
- Key outcomes included:
- A trusted ESG reporting framework with clear data ownership.
- Standardised KPIs aligned to business strategy.
- Automated reporting that significantly reduced manual effort.
- Improved confidence in the accuracy and consistency of ESG data.
- Strong governance to support executive decision making.
- Greater employee awareness of organisational ESG priorities.
- A prioritised roadmap for continued ESG maturity.
Conclusion
The programme gave the organisation the confidence to measure, evidence and communicate progress against its ESG objectives. By improving data quality, standardising reporting and embedding governance, bedigital established a strong foundation for long-term ESG success.
