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Service management

In a disaggregated multi-supplier environment, managing services to provide quality to your customers needs careful planning and management.

TBM

Contract and cost management in a disaggregated environment is essential to ensure control of your estate. 

Service integration

Creating the contract and management framework to co-ordinate the delivery of a coherent and quality service delivered from a range of technical services provided by multiple suppliers. 

Operational management

Maintaining service in a disaggregated environment requires a mature service management model and tooling which supports multiple independent suppliers of various types. 

Customer successes

O2

We supported the definition and implementation of a new service management framework and tools which allowed the organisation to more efficiently integrate and manage multiple suppliers.

Reach out

Let's get started on discussing your service management needs.

Our service management expert

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