Service integration

Integrating and managing multiple suppliers of services and integrating them to provide a single business-facing IT organisation requires clear terms of reference and contracts

This provides the flexibility for suppliers to be changed in line with the requirements of the business or the market.

 

bedigital has experience in seamlessly integrating interdependent services from various internal and external service providers into end-to-end services in order to meet business requirements and creating the management framework and capabilities required to support them.

Retained organisational design and development

In a multi-supplier environment it is essential that the IT organisation has the capabilities to manage the suppliers and maintain the integrity of the delivered services. bedigital provides organisational design services and capability development to support your organisation. 

Contract establishment

Creating a clear contracting model which links suppliers and provides the IT organisation with the controls it needs to manage the suppliers for the duration of the contract is essential for the delivery of a successful service. bedigital can provide support in the creation of outcome-based contracts which allow the IT organisation to maximise value from their suppliers.

Contract management

In a multi-supplier environment, contract management needs to be part of day to day activities.  bedigital is able to develop these capabilities and establish contract management as a core function of the IT organisation.