#83, The evolution of SaaS: MD of The Business Software Centre (TBSC), Phil Hames

Published on November 8, 2023

On this week’s episode, we delve into a topic that’s a bit closer to home for us at TTLP and bedigital: IT software and licensing. Combining bedigital’s expert software services and our TTLP mission statement to uncover the stories of the biggest names in tech, this week’s guest is a leader in the software management space. 

Phil Hames, MD at The Business Software Centre (TBSC), joins Gareth to discuss his entrepreneurial journey and how he’s riding the wave of the Software-as-a-Service evolution. Phil and his team at TBSC utilise their expertise to help customers optimise their software usage in a quick and cost-effective way, ensuring that companies make the most of their SaaS. With an innovative focus on cybersecurity within Microsoft 365, TBSC’s unique products and services mean that they’re leaders in the software management industry. 

Having been in this field since the 80s, Phil’s career has been shaped by the rise of SaaS and his career journey to forming TBSC has proven that he truly is an expert in the space. Want to smarten up your knowledge on SaaS? Then this is the perfect episode for you! 

Time stamps 

  • What does good leadership mean to Phil? (02:04)  
  • Setting up a software company (02:46) 
  • The evolution of Software-as-a-Service (09:95) 
  • The future of SaaS (11:55) 
  • The cybersecurity threats that are slipping through the net (14:33) 
  • What is Shadow IT? (16:42) 
  • Starting out as an entrepreneur (20:08) 
  • What is Smarter SaaS? (24:04)  
  • Phil’s outlook on AI (32:54) 
  • Advice to 21-year-old self (36:15) 


Book recommendation- The Strangest Secret, Earl Nightingale  

The Strangest Secret: Amazon.co.uk: Nightingale, Earl: 9781603865579: Books